Services

Business solutions

Smarter ways to support customers and handle conversations across chat, email and phone.

Unified support systemLivechat with AIPhone system
Unified support system Livechat with AI Phone system
Unified support system Livechat with AI Phone system
Design Develop Automate Launch Scale Support
Design Develop Automate Launch Scale Support
What we offer

Our solutions services

Unified support, AI-powered live chat and cloud phone systems that help you serve customers better.

📥

Unified support system

All your customer conversations from email, chat, phone and social, in one inbox.

💬

Livechat with AI

An AI assistant on your website that answers questions 24/7 and hands off to your team when needed.

☎️

Phone system

Cloud phone systems with smart routing, IVR menus and call tracking, connected to your other tools.

Customer experience

Better conversations with every customer

Customers reach out by email, chat, phone and social, and they expect fast, consistent answers. We bring those channels together with a unified support system, answer instantly with AI live chat, and make calls professional with a cloud phone system.

These solutions plug into the rest of your business: orders from your online store, tasks in ClickUp through our ClickUp integration, and patient conversations on telehealth platforms.

Built for

Who uses our solutions

🛒

Online stores

Order status, returns and product questions answered fast.

🩺

Telehealth & clinics

Patient questions, refills and appointment changes.

🏢

Service businesses

Leads and bookings captured from every channel.

By the numbers

Results that speak for themselves

Placeholder figures, update these with your own numbers.

120+Projects delivered
98%Client satisfaction
24hAverage response time
10+Years of experience
Works great with

Pairs well with

Services that make this one even more powerful.

🩺

Telehealth & telemedicine websites

Patient communication for telehealth.

✅

ClickUp + WooCommerce integration

Turn conversations into ClickUp tasks.

🛒

E-commerce websites

Support built into your store.

Solutions BigLoop Unified support system Livechat with AI Phone system
Solutions BigLoop Unified support system Livechat with AI Phone system
How we work

From first conversation to results

A simple, transparent process, so you always know what happens next.

01

Discovery

We learn about your goals, current setup and requirements.

02

Proposal

You get a clear plan with scope and timeline before any work starts.

03

Build & launch

We implement, test thoroughly and launch without disrupting your business.

04

Ongoing support

We stay on hand for improvements, updates and support.

Not sure where to start?

Tell us what you’re trying to achieve and we’ll recommend the right approach.