Livechat with AI
Answer customer questions instantly, day or night. Our AI-powered live chat is trained on your content, handles common questions and hands off to a person when it matters.
- Instant answers at any hour
- Fewer repetitive tickets
- More leads captured
What you get
An AI assistant on your website that answers questions 24/7 and hands off to your team when needed.
24/7 instant answers
Customers get help the moment they ask.
Trained on your content
Answers based on your website, policies and help articles.
Human handoff
Seamless transfer to your team when needed.
Order & booking help
Check order status, book appointments and capture leads.
Multilingual
Chat with customers in their own language.
Conversation insights
Learn what customers ask most and improve your content.
Instant answers, day and night
Most customer questions are repetitive: shipping times, order status, product details, opening hours. AI live chat answers them instantly using your own content, and hands off to your team when a human touch is needed.
Handoffs land in your unified support system, so nothing gets lost. For stores, the assistant can check orders and even quote delivery dates from our Estimated Delivery Date plugin.
It’s especially effective on telehealth platforms, where patients have questions at all hours, and for converting visitors from paid search before they leave.
What the assistant handles
Order status
Where is my order, delivery dates and tracking links.
Product questions
Sizing, ingredients, compatibility and availability.
Bookings & leads
Schedules calls and captures quote requests.
Support that never sleeps
Most questions are repetitive. Let AI handle them instantly, and free your team for the conversations that need a human touch.
- Instant answers at any hour
- Fewer repetitive tickets
- More leads captured
- Seamless handoff to your team
From first conversation to results
A simple, transparent process, so you always know what happens next.
Discovery
We learn about your goals, current setup and requirements.
Proposal
You get a clear plan with scope and timeline before any work starts.
Build & launch
We implement, test thoroughly and launch without disrupting your business.
Ongoing support
We stay on hand for improvements, updates and support.
Pairs well with
Services that make this one even more powerful.
Frequently asked questions
Have another question? Send us a message and we’ll get back to you.
We train the assistant on your approved content, set clear guardrails and route uncertain questions to your team.
Yes. The chat hands off to your team whenever a customer asks or the AI isn’t confident.
Yes. It can be connected to your store to answer order and shipping questions.
More solutions services
Unified support system
All your customer conversations from email, chat, phone and social, in one inbox.
Phone system
Cloud phone systems with smart routing, IVR menus and call tracking, connected to your other tools.
Ready to get started?
Tell us about your project and we’ll get back to you with next steps.